Terms & Conditions - Kosmo Finance

Terms & Conditions

1. Purpose

By accessing or using the website and services of Kosmo Finance ("Company," "we," "our," or "us"), you acknowledge and agree to these Terms and Policies in full. These policies are designed to Ensure transparency and fairness in our interactions with clients and stakeholders. Define the rights and responsibilities of both the Company and its clients. Provide clarity regarding refunds, cancellations, pricing, and legal compliance. Accessing or using our services indicates your acceptance of these terms without modification.

2. Applicability

These Terms apply to all users of our website and clients of our services. By providing personal or business information on our platform, you consent to the use of such information for service delivery, internal analysis, compliance, and communication purposes as outlined in these Terms. Any additional agreements, contracts, or undertakings entered into between the Company and the client will be considered an extension of these Terms.

3. Scope of Services

The Company provides business consultancy and advisory services as specified on the website or agreed in writing. Users are expected to Provide accurate, complete, and up-to-date information necessary for service delivery. Comply with all applicable laws and regulations in relation to the services. Refrain from any misuse of the website or services

4. Limitation of Liability

The Company is not liable for Indirect, incidental, or consequential losses arising from the use of our services. Technical failures, interruptions, or errors beyond the Company's control.Actions, omissions, or negligence of third parties. Clients agree to use our services at their own risk and to verify any information provided as part of the consultancy process.

5. Termination of Services

The Company reserves the right to suspend or terminate access to services/accounts in the following circumstances Misuse of the website or services. Violation of these Terms or other policies. Engagement in illegal or unlawful activities. Termination may occur without prior notice if deemed necessary to protect the Company or its stakeholders.

6. Intellectual Rights

All content on the website—including text, graphics, logos, designs, trademarks, and other materials—is the exclusive property of Kosmo Finance. No content may be copied, reproduced, modified, or distributed without prior written consent from the Company. Any unauthorized use of the Company's intellectual property may result in legal action.

7. Governing Law & Jurisdiction

This Privacy Policy is governed by and operated in accordance with the laws of India If there is any dispute regarding the use of information, the parties will first try to resolve it amicably through discussion. If the dispute cannot be resolved, it will be referred to arbitration by a sole arbitrator agreed upon by both parties. Arbitration will follow the Arbitration and Conciliation Act, 1996, be conducted in English, and take place in Chennai. The arbitrator's decision will be final and binding on both parties.

8. Refund & Cancellation Policy

8.1 Eligibility for Refunds

Refund requests will be considered on a case-by-case basis following a thorough review of the services provided. Eligibility is determined according to Signed Agreements, Undertakings, or other legally binding contracts. Compliance with timelines and terms defined in these contracts.

8.2 Non-Refundable Services

Certain charges are strictly non-refundable, including but not limited to Application filing charges, Statutory or government fees.

8.3 Cancellation by Client

Requests for cancellation must be submitted in writing before the service commences. No refund will be provided once a service has started or work has been initiated.

8.4 Cancellation by Company

In the event the Company cancels a service due to internal reasons or unavoidable circumstances, clients will receive a full refund of the amount paid.

8.5 Processing Timelines

Approved refunds will be processed and credited to the original mode of payment within 45 working days from approval.

9. Pricing Disclosure

9.1 Payment Methods

Payments must be made exclusively to Kosmo Finance via:

NEFT, IMPS, RTGS, Authorized digital payment gateways: Cash Free, Razorpay, Aggrepay.

Payments to personal accounts or any other entity are strictly prohibited.

9.2 Additional Fees

Any government or statutory fees, if applicable, will be communicated separately and transparently before payment. Pricing clearly indicates whether GST and other applicable taxes are included or excluded.

9.3 Service-Specific Pricing

Prices are determined based on the specific service and client requirements. Standardized pricing is not published on the website due to the customized nature of our services.

10. Client Acknowledgment

By accessing or using our services, clients acknowledge:

  • They have read and understood these Terms, Refund & Cancellation Policy, and Pricing Disclosure.
  • They accept these policies without modification.
  • They will comply with the Company's instructions, timelines, and obligations.